Our analysis confirms that tour guide performance has positive effects on perceived credibility trust, perceived benevolence trust, and tourist satisfaction. However, only perceived benevolence trust and tourist satisfaction mediate the relationships between tour guide performance and tourist shopping behavior.
What does a tour guide provide a tourist with?
What you will do
- escort people on trips or tours, including tours into natural areas.
- describe and explain points of interest on the trip or tour.
- arrange entry to places such as museums, government buildings and exhibitions.
- answer questions and give out written information.
- arrange or prepare meals and accommodation.
How does a tour guide help us?
Tour guides lead visitors, individually or in groups, on tours less than a day in length. Tour guides ensure that itineraries are met and that customers are being informed in an entertaining manner the location they are touring.
How do behavior of tourists may influence the style or approach in tour guiding?
Findings clearly indicated that tour guide humor influenced tourists’ behavioral intentions directly, and indirectly through positive emotion. … Specifically, tourists with low openness were more likely to experience positive emotion as a result of tour guide humor.
Why planning is important in tour guiding?
Tourism planning really can make or break a destination. If done well, it can ensure the longevity of the tourism industry in the area, take good care of the environment, have positive economic outcomes and a positive benefit to the community.
How does tourism behavior affects the development of tourism?
Tourist behaviour, both regulated and unregulated, affect the environment and the ocean significantly. … This never-ending cycle eventually leads to the degradation of the environment resulting in a loss of profitability within the natural landscape.
What are the factors affecting tourist behavior?
Factors Affecting Tourist Behavior
Geographical Factors − Some physical factors like geographical and climatic conditions, facilities and amenities available at the destination, advertising and marketing conducted by tourism business alter the decision making of the tourists.
How important is research on tourist behavior in the tourism industry?
Tourist behaviour is also a key factor for the successful development of tourism services, therefore an understanding and knowledge of tourist behaviour is an indispensable element in the development of tourism. Knowing the behaviour of tourists has practical value for all tourism stakeholders (Pearce, 2005).